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Privacy disclaimer

Pasticceria Biffi (hereinafter also "BIFFI") with headquarters in (Italy), in Corso Magenta 87 – 20123 Milan_cc781905-5cde-3194-bb3b-58d_riconocf'ricoscenocf58d_5 maintain the confidentiality, integrity and security of your non-public personal data (hereinafter "Personal Data") and informs you that the Personal Data you provide to BIFFI through the sites  www.biffipasticceria .it, , as well as those possibly supplied at the BIFFI sales point, will be treated in compliance with current European legislation on privacy (Regulation (EU) 2016/679 - hereinafter "GPDR") and the specific local regulations applicable from time to time for treatments carried out outside the European Union, as well as the principles and general rules of conduct contained in the Code of Ethics adopted by Pasticceria Biffi.

1.   Type and data source

Navigation data
The computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data (called log files) whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category includes the IP addresses or domain names of the computers used by users who connect to the Site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning.

To ensure the functioning of the Site and improve the service offered, cookies are used on the Site. Cookies are small text files that the sites visited by the user send to his terminal (usually the browser), where they are memorized before being re-transmitted to the same sites at the next visit by the same user. For more information, to know the cookies used on the Site and possibly disable them and/or deny consent, please refer to cookie policy.

Personal data provided voluntarily by the interested party
BIFFI collects and will process the Personal Data you directly and knowingly provide via the Site when you place your online purchase order, and/or your subscription to the Site and/or to the BIFFI newsletter service, and/or a request to our Customer Service, as well as those possibly provided by completing the customer card (Customer Card) at our store in Milan. Such data includes, for example, name and surname, postal address and email address, telephone number and date of birth. Furthermore, the optional, explicit and voluntary sending of e-mails via the Site and/or to the addresses indicated on the Site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message sent.

2.      Finalità del trattamento dei dati

Personal Data may be used for the following purposes:

(a)   _cc781905-5cde-3194-bb3b-136bad5cf58d __cc781905-5cde-3194-bb3b-136bad5cf58d She and BIFFI;
(b)   _cc781905-5cde-3194-bb3b-136bad5cf58d to complete your online purchase order management activities (including the administrative management of the contract, the shipment of products, the management of payments, credits and any disputes and the prevention of fraud), as well as in fulfillment of all obligations imposed by laws and regulations in force.

Furthermore, with your prior consent, your Personal Data may be entered into the BIFFI customer database and processed, together with the detailed data of your purchases, for the following purposes:

(c)      profiling purposes: for the elaboration of studies, surveys, analyzes and statistical research and/or individual or group market, in relation to your preferences on our products, in order to offer a personalized service to your needs and promote cultural and recreational initiatives and activities that may interest you;
(d)     marketing purposes: to contact you and/or send you (by post, telephone, email and other forms of electronic communication) information and promotional communications, also of a commercial nature, newsletters, advertising material, catalogs and invitations to events relating to BIFFI products and services.

3.      Modalità del trattamento

The Personal Data will be processed using suitable electronic or in any case automated, computerized and telematic tools, or through manual paper processing, with logic strictly related to the purposes for which the personal data were collected and, in any case in such a way as to guarantee the security and confidentiality of the data itself. The Personal Data will be processed by internal personnel of BIFFI  authorized for this purpose to be processed in the context of carrying out the assigned work duties, and possibly for what is necessary and/or instrumental for the execution of the aforementioned purposes indicated by external subjects who will act on behalf of BIFFI as external data processors (e.g. service providers, shippers, technicians who carry out maintenance of IT services, companies BIFFI may use for the creation and/or management of campaigns promotions of their products or services, etc.).

We also inform you that if you consent to the processing of your Personal Data for the purposes referred to in letters (c) and (d) of paragraph 2, your data will automatically be visible and/or shared with our store, adopting all the suitable and appropriate security and confidentiality measures required by the relevant applicable legislation.

4.      Natura del conferimento

The provision of Personal Data is optional.

However, if it is your wish to place a purchase order for the products offered on the Site and/or receive information on BIFFI products and services and/or contact our Customer Service and/or take advantage of other services, you must complete all the fields indicated as mandatory in the relevant Personal Data collection forms.

The processing of your data for the purposes referred to in letters (c) and (d) of paragraph 2 is conditional on your issuing an explicit consent. Any refusal to provide consent does not produce any other effect than that of not being able to offer you a personalized service and inform you about initiatives that may interest you and/or send you any other information of a commercial nature on BIFFI products, initiatives and events.

You may at any time modify or revoke your consent or oppose the processing by writing to BIFFI Corso Magenta 87 – 20123_cc781905-5cde-3194-bb3b-bad ocf-136_Milan at or by using the "unsubscribe" link present in all our electronic commercial communications or other specific procedures that may be made available to you.

5.      Comunicazione e diffusione dei dati

Your Personal Data, to the extent necessary and/or instrumental for the execution of the purposes indicated above, may be processed on behalf of BIFFI by external subjects who will act as Data Processors who belong to the following categories:

  • companies, consultants and professional firms that provide assistance and/or consultancy, or that perform, on behalf of BIFFI, services connected and instrumental to the purposes of data processing.

Personal Data will not be used for promotional purposes of third parties or referring to products, services or initiatives not originating from BIFFI and will in no case be disseminated to indeterminate subjects.

6.      Durata del trattamento

Your personal data will be processed and stored for the time necessary to fulfill the purposes for which they were collected and in accordance with the retention times established by the applicable regulations or until you revoke the consent given for the treatments where required._cc781905 -5cde-3194-bb3b-136bad5cf58d_ Subsequently, personal data will be automatically deleted or permanently made anonymous.

7.      Titolare del trattamento

We also inform you that the Data Controller is: BIFFI Corso Magenta 87 – 20123 Milan – Tel.t. +39 02 4800 6702. BIFFI will process your data in accordance with the GDPR.

To exercise your rights, as well as to receive any information relating to them and/or this Information, you can contact the Data Controller or the Data Protection Officer appointed by the Data Controller ("DPO"), by writing to: BIFFI Corso Magenta_cc781905- 5cde-3194-bb3b-136bad5cf58d_87 – 20123 Milan – Tel.t. +39 02 4800 6702or by email

8.      Diritti dell'interessato

We remind you that at any time you can exercise the rights provided for in articles 15 to 21 of the GDPR and, in particular, request information on the existence and characteristics of the processing of personal data, the rectification and cancellation of the same, or the limitation of treatment, oppose the treatment and/or request the transmission of your personal data to another owner.

You will also have the right to revoke your consent at any time, without prejudice to the lawfulness of the processing based on the consent given before the revocation, and lodge a complaint with the Guarantor Authority for the protection of personal data, Piazza di Montecitorio n. 121, 00186, Rome (Italy).

9.      Contatti

Any request relating to your Personal Data referred to this information and for the exercise of your rights can contact, free of charge, the Data Controller or the DPO at the addresses indicated in paragraph 7.

BIFFI mode reserves the right to modify this privacy policy at any time. The version published on the Site is the one currently in force.

Last updated: March 4, 2019

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